PRIVACY AND COOKIES POLICY

ANALYTICS 

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

CUSTOMER ACCOUNT

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

EMAILS

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your Customer Account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

MARKETING EMAILS

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

ORDER AND ACCOUNT EMAILS

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

FONTS

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

VISITOR DATA

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

FOR WEBSITE VISITORS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

INDIVIDUALS’ RIGHTS

European residents have certain rights over their personal data and data controllers are responsible for fulfilling these rights. These rights are:

Access to personal data: you have a right of access to personal data held by us as a data controller.

Amendment of personal data: you have a right to update personal data submitted to us. Once we are informed that any personal data processed by us is no longer accurate, we will make corrections based on your updated information.

Withdrawal of consent: where we process personal data based on consent, individuals have a right to withdraw consent at any time.

Other data subject rights: this privacy statement is intended to provide information about what personal data we collect about you and how it is used. As well as rights of access and amendment referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability.

 

Complaints: you have the right to complain about our use of personal data. You can contact us with any complaints or concerns you have and we will respond. You also have the

right to lodge a complaint with the Information Commissioner's Office (the UK data protection regulator). For further information on your rights and how to complain to the ICO, please refer to the ICO website.

European residents please note that your information will be transferred outside of Europe, including to Canada and the United States.

HOW TO EXERCISE YOUR INDIVIDUAL RIGHTS

To exercise any of the above rights, email to: shop@thegastronaut.com or in writing to:

Data Controller, Crossplatform TV Ltd C/O KBH, 255 Poulton Rd, Wallasey, Wirral, CH44 4BT, United Kingdom

CHANGES TO THIS PRIVACY STATEMENT

We will keep this privacy statement under regular review. This privacy statement was last updated on 30th Oct 2019.

DATA CONTROLLER AND CONTACT INFORMATION

If you have any questions about this privacy statement or how and why we process personal data, please contact us at the contact details above.

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